USA Team

At the heart of Paradygm Health Group is our U.S.-based leadership team — the strategic experts who oversee quality, compliance, and innovation. They design and direct the programs that support your practice or organization, ensuring you receive professional, reliable, and compliant service every step of the way.

President

Dan Bui has over 25 years of experience in DME, Home Care and Healthcare Management. His main duty is to consult with owners and managers.

VP Global

David Rooney has over 25 years of experience operating a DME and Home Care. He is responsible for overseeing the operations in the Philippines.

VP North America

Andy Hickman has 30 years of experience in IT and Data Analytics and is responsible for the USA operations mainly the CCM/RPM Platform.

VP Sales/Marketing

Diana Hickman has over 20 years of team building experience. She bridges the gap between our Satellite Offices and our Corporate Office.

Chief Information Technology Officer

Tai brings over 25 years of experience within the Information Technology and Cybersecurity sector. He oversees the IT department.

Director of Compliance

Robyn Rhodes has over 15 years of experience in dealing with Medicare. She is responsible for keeping up with Medicare and our compliance program.

Director of Clinical Services

Meredith Dawes, RN, has 15 years as a Clinical Administrator in the SICU. She is certified in Pain Management, Case Management and Chronic Care Management. 

Director of
Nursing

Jessica Ruane, RN, has over 20 years of experience in care management and utilization management. She is certified in alternative medicine, chronic care management, and nutrition. 

Filipino Team

Working hand in hand with our U.S. leaders is our Philippines-based support team — the operational backbone that delivers day-to-day excellence. From scheduling and billing support to back-office coordination, this team ensures your practice runs smoothly, efficiently, and without disruption.

Alfred

CSR

Allen

Intake RN

Alyssa

Care Coordinator

Ann

Orders Management

April

CSR

Ardie

RN Account Manager

Blessie

Prior Authorization

Blixen

Orders Management

Brent

CSR

Camille

Intake/Data Entry

Cheska

PT QA

Christian

Intake

Christine H

CSR

Christine O

PT QA

Denlyn

Intake

Genevieve

TBD

Jea

Care Coordinator

Jasper

Care Coordinator

John

CSR

Justine

Sales Liaison

Kaye

Biller

Kryztyn

CSR

Kyell

CSR Lead

Laine

Operations Manager

Lee

Intake

Lorraine

Virtual Assistant

Marc

CSR

Mark

Document Control

Maria

PT QA

Mike

RN QA

Mary

CSR

Mary J

CSR

Nati

RN QA Supervisor

Nerissa

Executive Assitant

Paula

Team Lead/ Bookkeeping

Nicholle

Intake

Ralph

Intake/Data Entry

Rhiza

PT QA

Ricky

CSR

RS Del

CSR

Techie

RN Account Manager

Trixie

Virtual Assistant

Victoria

CSR

Ysabella

Care Coordinator

Yves

CSR